Help / F.A.Q.

We've compiled a list of the most frequent inquiries.

Showroom: +359 888 907 744
Website assistance: +359 888 779 444
Any inquiries:

Monday – Friday: 12 pm – 6:30 pm
Saturday: 11 am – 5 pm
Sunday: Closed

65 Solunska str.
Sofia 1000

All card payments are safely processed using Stripe. In our opinion, they’re the better alternative of Paypal, in pretty much every aspect – security, fees, ease of use and customer service.
For domestic orders (Bulgaria) you have the option of paying cash on delivery.
All card payments are processed in BGN (Bulgarian leva).

We offer electronic vouchers as well as physical ones.
Both options work online and offline.
You can enter the gift card number at checkout.
You can order yours – HERE.

We offer worldwide shipping.
We ship your orders Monday through Friday.
Your order will be handled and shipped on the next business day.
If you place your order before 2 PM EET (GMT+2) on a business day, we will ship it on the same day.
For more information about the shipping methods and rates CLICK HERE.

You have 14 days from the day of receival to initiate the return.
You are responsible for paying for the return shipping.
The return address is:

Sassa Björg
65 Solunska str.
Sofia 1000, Bulgaria.

Alternatively, if you’re using Speedy/DPD, you can send it to their office:

Speedy office SOFIA – TSAR SAMUIL [869]
Sassa Bjorg Concept Ltd.
+359 885 357 124

You can review the complete return policy HERE.

We are using the the EUR sizing standard, which is a small modification of the German sizing standard for women. For reference, H&M are using the same chart.
We are currently working in the most popular 5 sizes, because we’re limited by our size.
You can look at our main size chart below. For details about measuring and size charts, CHECK OUR GUIDE.
Read more on our advices about picking the right size based on your silhouette HERE.

Size Bust
34 80-83 62-65 86-89
36 84-87 66-69 90-93
38 88-91 70-73 94-97
40 92-95 74-77 98-101
42 96-99 78-81 102-105

Size Bust
XS 78-85 60-67 84-91
S 82-89 64-71 88-95
M 86-93 68-75 92-99
L 90-97 72-79 96-103

We are a small fashion label and many of our items will be manufactured based on your demand. If the item in your size is marked as ‘available on backorder’, please allow up to 8 working days for your order to be fulfilled.
If the item in your size isn’t marked as ‘available on backorder’, it’s either because its materials are no longer available or we’ve decided to limit it.